* 24-hour front desk
* Air-conditioned public areas
* Total number of rooms 112
* Number of suites 9
* Number of floors 6
* Audio-visual equipment
* Restaurant(s) in hotel
* Bar/lounge
* Breakfast available (surcharge)
* Business center
* Business services
* Coffee shop or café
* Complimentary newspapers in lobby
* Concierge desk
* Multiple conference/meeting rooms
* Currency exchange
* Elevator/lift
* Express check-out
* Fitness facilities
* Health club
* Internet access in public areas - high speed
* Medical assistance available
* Multilingual staff
* Porter/bellhop
* Room service (24 hours)
* Safe-deposit box - front desk
* Secretarial services
* Smoke-free property
* Spa tub
* Swimming pool - indoor
* Tour assistance
* Video library
Staying for 3 nights we were upgraded on arrival and found the warm cookies a bonus! The room was huge and clean and the service was brilliant. The swimming pool, sauna and spa were really handy. The location of the hotel is incredible, near the theatres, Oxford Street shopping and just basically everything! Breakfasts were great - cereal, fruit, smoked salmon toasts, etc etc. Will definitely stay here again if in London looking for a nice weekend.
Frederick P. France
The location could not be bettered: overlooking the Carnaby street, seconds away from the centre and all the sights. We were upgraded on arrival to a street viewing suite with a living room - a beautiful view and very quiet at this time (Spring) of year. The room was large and very well equipped to usual Hilton standard with a sparkling bathroom. We didn't have time to use the gym or swimming pool after exploring london to the fullest but we did have a quick look and it seemed well equipped and attended - I will plan better next time! The staff that we encountered (reception, waiting staff and concierge) were all very professional and friendly and I look forward to using the hotel again
Vincenzo M. Italy
My wife and I chose this hotel after reading previous reviews, some good some not so good, but we found eveything a 4 star hotel should have. The closeness to The Palladium theatre was a great bonus. We aked the concierge for a local italian restaurant recommendation and he was spot on. The bar was quirky as they have the old cells as private booths! The bedroom was spacious and light and we asked to be located in a quiet room and was duly obliged. We would return.